REFUNDS & EXCHANGES

Thanks for shopping at Black Press Coffee (blackpresscoffee.com). If you are not entirely satisfied with your purchase, we're here to help. 

​

Returns 

​

You have thirty (30) calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
 

Refunds

​

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your bank or card issuer's policies.

 

In order to be eligible for a refund, all return items must be sent to: 

​

Black Press Coffee 
Web Returns 
274 Columbus Ave 
New York, NY 10023

​

You should also notify us at info@blackpresscoffee.com.

​

Shipping

​

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.  If you receive a refund, the cost of initial shipping will be deducted from your refund. If you have any questions on how to return your item to us, contact us. 
 

Damaged Items

​

If you receive an item that has been damaged during shipping, please send proof of damaged goods, including packaging to info@blackpresscoffee.com and your items will be replaced at no additional cost to you.   If we request the item(s) be sent back, we will provide you with a shipping label.